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The Tourism and Consumer Rights Protection Office is a structural unit of the Economy Department of Rostov-on-Don, which was established under Decision No. 765, On Creating a Sectorial (Functional) Body of the City Administration – the Municipal Institution, Economy Department of Rostov-on-Don, made by the Rostov-on-Don City Duma on July 20, 2010   (with the Regulations).

Telephone, fax: 8 (863) 223-65-40, 8 (863) 251-57-28

Location:

55 Sovetskaya St, Offices 9, 10, Rostov-on-Don 344019

Mailing address (for correspondence):

47 B. Sadovaya St, Rostov-on-Don 344002 

Е-mail:agortur@rostov-gorod.ru

Elena Ogaryova

Head of Tourism and Consumer Rights Protection Office, Economy Department of Rostov-on-Don

Tel. 251-57-28

Olga Nikishkina

Chief Specialist, Tourism and Consumer Rights Protection Office

Tel. 223-65-40

Anastasiya Bazoliy

Chief Specialist, Tourism and Consumer Rights Protection Office

Tel. 251-98-10

Elena Plakhova

Lead Specialist, Tourism and Consumer Rights Protection Office

Tel. 223-65-40

Ekaterina Chernyak

Lead Specialist, Tourism and Consumer Rights Protection Office

Tel. 251-98-10

Working hours: 9 a. m. to 6 p. m. Monday through Thursday, 9 a. m. to 5 p. m. on Friday, with a break from 1 p. m. to 1.48 p. m.

In case of any consumer rights protection concerns, please approach:

Ekaterina Chernyak

Lead Specialist, Tourism and Consumer Rights Protection Office

Main Tasks of the Office:

1. Develop tourist resources in Rostov-on-Don.

2. Ensure consumer rights protection.